Cisco is a global technology company based in San Jose, California. Its certifications are recognised across the IT industry and are earned by passing a Cisco exam. These programmes prepare you for five of them, from entry-level support roles to associate level.
Qualifications
| Programme | Duration (hours) | Certificate |
|---|---|---|
| Cisco Certified Support Technician (CCST) Cybersecurity | 120 | Cisco |
| Cisco Certified Support Technician (CCST) IT Support | 120 | Cisco |
| Cisco Certified Support Technician (CCST) Networking | 120 | Cisco |
| CCNA Cybersecurity | 150 | Cisco |
| Cisco Certified Network Associate (CCNA) | 75 | Cisco |
Cisco Certified Support Technician (CCST) Cybersecurity
An entry-level certification that validates core cybersecurity knowledge, for roles such as cybersecurity technician, junior analyst or first-line help desk.
Exam topics
- Essential security principles
- Basic network security concepts
- Endpoint security
- Vulnerability assessment and risk management
- Incident handling
Cisco Certified Support Technician (CCST) IT Support
An entry-level certification in IT support: troubleshooting, helping users, documentation and recognising common threats.
Exam topics
- IT support job tasks
- Hardware issues
- Connectivity and access to resources
- Operating system and application issues
- Common threats and prevention
- Support tools
Cisco Certified Support Technician (CCST) Networking
An entry-level certification in networking (devices, media and protocols) for network support and help desk roles, and a first step towards CCNA.
Exam topics
- Networking standards and concepts
- Addressing and subnetting
- Endpoints and media types
- Network infrastructure
- Diagnosing problems
- Network security
CCNA Cybersecurity
Cisco’s associate-level certification for security operations (formerly CyberOps Associate). It prepares you for work as a security operations centre (SOC) analyst: monitoring, detecting and responding to threats.
Exam topics
- Security concepts
- Security monitoring
- Host-based analysis
- Network intrusion analysis
- Security policies and procedures
Cisco Certified Network Associate (CCNA)
Cisco’s associate-level networking certification. It validates core networking skills for entry-level to mid-level IT professionals, and no previous certification is required.
Exam topics
- Network fundamentals
- Network access
- IP connectivity
- IP services
- Security fundamentals
- Automation and programmability
