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Business & management

Business & Management

Develop your skills in self-development, customer service, management, marketing and finance through NCFE qualifications and Delmon Academy management courses.

Qualification awarded by

A notebook with a growth diagram, a fountain pen and a calculator
Certification
NCFE qualifications and Delmon Academy certificates
Levels
Entry 3 to Level 4
Duration
21 to 229 hours, depending on the programme

Overview

Delmon Academy offers a range of courses in business and management that develop your skills in self-development, customer service and management, marketing and finance.

Management skills programmes

The list below is the academy’s 2023 programme list. Ask the admissions office which programmes are open for registration now, and for current fees.

ProgrammeHoursCertificate
NCFE Level 2 Certificate in Employability Skills130NCFE qualification
NCFE Entry Level 3 Certificate in Employability Skills130NCFE qualification
NCFE Level 2 Certificate in Principles of Customer Service185NCFE qualification
NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality125NCFE qualification
NCFE Level 2 Certificate in Understanding Retail Operations120NCFE qualification
NCFE Level 1 Certificate in Customer Service134NCFE qualification
NCFE Level 1 Certificate in Job Search and Employment102NCFE qualification
NCFE Level 4 Certificate in Leadership & Management136NCFE qualification
NCFE Level 1 Certificate in Business & Enterprise120NCFE qualification
NCFE Level 1 Certificate in Business Administration150NCFE qualification
NCFE Level 2 NVQ Certificate in Sales124NCFE qualification
NCFE Level 2 Diploma in Business Administration229NCFE qualification
NCFE Level 2 Certificate in Digital Promotion for Business50NCFE qualification
NCFE Level 2 Award in Digital Promotion for Business150NCFE qualification
NCFE Level 2 Certificate in Data Analysis135NCFE qualification
NCFE Level 4 Award for Technology Enabled Educators92NCFE qualification
Marketing and Promotion21Delmon Academy certificate
Approaches to Successful Selling24Delmon Academy certificate
Understanding Customer Needs24Delmon Academy certificate
Human Resources Strategies for Achieving Organisational Goals40Delmon Academy certificate
Project Management for Professionals (PMP exam preparation)35Delmon Academy certificate

NCFE course outlines

See also NCFE Certificates and Employability Skills for details of individual qualifications.

Online registration

Register for Business & Management

Send your details and the admissions team will contact you to confirm the course level, timing and fees. Registration is completed at the academy with your documents.

  • Copy of passport
  • Copy of CPR (smart card)
  • One personal photo
  • Sponsorship letter, if your employer or a sponsor pays

Optional now. You can also bring your CPR card to the admissions office.

Registration type

For corporate registrations.

Fields marked * are required.

Keep exploring

All programmes

Business & management

NCFE Certificates

UK-regulated NCFE Level 2 qualifications in customer service, hospitality, retail, contact centre operations and digital promotion, designed to prepare you for work.

NCFE (UK awarding organisation)

Health & safety

IOSH Level 3 Certificate

The internationally recognised IOSH Level 3 Certificate in OSH Principles and Practice: the knowledge and skills to manage risk and promote a safe workplace.

IOSH Level 3 Certificate in OSH Principles and Practice

Creative design

Graphic Design

Learn the fundamentals and professional techniques of graphic design with Adobe Photoshop, Illustrator and InDesign, plus infographics — with a certificate at each level.

Certificate of Completion (written and practical exam)